
Please notify your CA to have new batteries installed. If your lock has a solid green light and flashing red light then the batteries need to be replaced. However, the lock is designed to warn you in advance that your batteries are running low. The lock batteries are projected to last between two and three years. Since the locks are battery operated, isn’t there a chance that the battery will run out and I’ll be locked out of my room? The best solution would be to avoid being locked out in the first place by always carrying your Carroll ID. CA contact information is located in the lobby and on their bedroom doors. But remember, CAs are students too and may not necessarily be present. If coordinating with your roommate presents a conflict, then you should seek out your Community Advisor who can assist you. Students should first contact their roommate to determine when he/she will be back to unlock the room. Yes, your Carroll ID card is your only means of access into your residence hall room.Ĭan I unlock my door so that I don’t get locked out when I go across the hall to another room? Is my residence hall access placed on my Carroll College ID card? (but you know this…) Please contact a CA to have it fixed. If you have made it to this answer after troubleshooting the first three questions, your card is not working. If you don’t know it, try the last 4-digits of your ID or the last 4-digits on the back of your temporary card.

Your card has been encoded to activate on your scheduled arrival date. Troubleshoot by answering each of the following questions before calling anyone: (Contact your CA immediately to have the batteries replaced) (Lock remains unlocked until "double swipe" or automatic lock)ĭeadbolt engaged or access outside of valid time zone.

(Red light turns off after valid PIN is inputted)ĭoor is in an unlocked state, no card required to enter the room. (Card is blank, damaged or inserted incorrectly) Red light appears 6 seconds after card is removed, no green light (Door unlocks for four seconds or until the handle is turned) Singly or in combination the lights can help diagnose a lock or explain why a card is not accepted.īelow is a guide to help you understand the light codes. There are only two lights on the lock- a red LED and a green LED. The Onity card key system has several codes that will indicate the status of the lock when a card is inserted and removed.
